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Password Guidelines

Returning Students: Passwords need to be changed every 45-60 days

If you cannot log in:

  1. You need to update your password.
  2. Allow up to 15 minutes for it to update.
  3. Do not try to log in more than 2 times or you will LOCK YOURSELF OUT FOR 24 HOURS.

If you logged in on the computer but you can’t log on to the printer:

  1. You need to update your password.
  2. Allow up to 15 minutes for it to update.
  3. Do not try to log in more than 2 times or you will lock yourself out for 24 hours.

If you don’t have any print money on your account:

  1. Make sure all fees are paid.
  2. Make sure there are no holds on your account.
  3. If you have an OLD ID you might need to update your ID.
  4. If you have a NEW ID you need to allow 24 hours from the time you had it made for it to be linked with your print account.

New Students: Your username is the first part of your email before the @.

If you cannot log in:

  1. You need to update your password.
  2. Your password is something you have chosen, not your date of birth or E#.
  3. Allow up to 15 minutes for it to update.
  4. Do not try to log in more than 2 times or you will lock yourself out for 24 hours.

Password Regulations:

  1. No less than 8 characters.
  2. Contains a capital letter, a lowercase letter and contains either a number or symbol
  3. Cannot contain more than 3 letters of your name.