Check that the library really doesn't own the item by looking for the title in the library's online catalog.
The easiest way to get a book or article through Interlibrary Loan (ILL) is to request it as you search the databases. Just click on the "Get it @ ETSU" button -- less typing!
If you're ready to enter your request now, log in to ILLiad, choose a New Request form for the type of material, and fill in the form. The ILL staff will try to get it for you at no cost from the quickest, closest library.
Contact Alison DePollo, Interlibrary Loan Librarian, at 423-439-6998 or email@example.com with any questions about getting the books and articles you need.