East Tennessee State University's Quality Enhancement Plan (QEP) is INtopFORM: Insightful Questions, Informed Answers. INtopFORM aims to promote excellence in information fluency. Information fluency is a core critical thinking skill. It includes the ability to seek, evaluate, and use diverse sources of information when resolving difficult questions, addressing challenging problems, achieving creative aims, and pursuing new lines of inquiry in scholarly and real-world contexts. Attitudes of curiosity, disciplined skepticism, and independence of thought support all of these abilities. For more information please visit the INtopFORM website and Resource Center.